The Adverse Events Learning Programme aims to improve consumer safety by supporting organisations to report, review and learn from adverse events that occur in health and disability services. The role of the Programme is to promote a nationally consistent approach to reporting, review and learning and to share lessons learned nationally and across the health and disability sector.
Adverse events are events with negative reactions or results that are unintended, unexpected or unplanned (often referred to as ‘incidents’ or ‘reportable events’). In practice adverse events are most often understood as events which result in harm to a consumer.
Reporting, review and learning from adverse events helps improve consumer safety.
22 Nov 2021, Adverse Events
The range of health providers who have to follow the Health Quality & Safety Commission’s National Adverse Event Reporting Policy is broadening from 28 February 2022, when the new Ngā Paerewa Health and Disability Services Standard comes into effect.
14 Sep 2021, Adverse Events
A new film, Pou hihiri, Pou o te aroha | Healing and learning from harm, features consumers, clinicians and researchers talking about the benefits of following a restorative approach after a harmful event occurs in health care.
27 May 2021, Adverse Events
Each year the Health Quality & Safety Commission collects information about adverse events that occur in hospitals and other health care providers and reports on the findings. This is the data for quarter one, two and three of 2020/2021.
21 Nov 2019, Adverse Events
The annual Learning from adverse events report from the Health Quality & Safety Commission has been released.
24 Nov 2017, Adverse Events
The latest Learning from adverse events report recommends putting consumers at the centre when reporting, reviewing and learning from adverse events.
7 Nov 2017, Adverse Events
The conference, in Wellington, is a ‘must attend’ for everyone who delivers health and disability care and champions the rights of consumers to get the best possible care, every time.
