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  • Hōtaka akoranga Our programmes Hōtaka akoranga
    Te ako mai i te pōautinitini Adverse Events
    Te tiaki pēperekōutanga ā-whare Aged Residential Care
    Te Rā Haumaru Tūroro o Aotearoa Aotearoa Patient Safety Day
    Hanga kaiārahitanga me ngā pūkenga e tika ana Building Leadership & Capability
    Mōhiohio kounga e pā ana ki te hauora Health Quality Intelligence
    Taupā me te whawhai i te poke Infection Prevention & Control
    Haumaru rongoā Medication Safety
    Whakapai i ngā mahi hauora hinengaro waranga hoki Mental Health & Addiction Quality Improvement
    Te Hononga Whētuki ā-Motu National Trauma Network
    Kaupapa kē atu Other Topics
    He hoa tiaki Partners in Care
    Te māwhenga tūroro Patient Deterioration
    Taupā i te whara pēhanga Pressure Injury Prevention
    Te tiaki matua Primary Care
    Whakamāmā i te whakawhara o te hinga Reducing Harm from Falls
    Te poka haumaru Aotearoa Safe Surgery NZ
    Te whakamahere tiaki i mua i te wā taumahaAdvance care planning

    Advance care planning is the process of thinking about, talking about and planning for future health care and end of life care. These sections provide information about ACP for consumers and clinicians.

    • Mōhiohio ACP mā ngā kiritakiACP information for consumers
    • Mōhiohio ACP mā ngā kaihaumanuACP information for clinicians
    • me kōrero COVIDtalkingCOVID
    Komiti arotake matengaMortality Review Committees

    Mortality review committees are statutory committees that review particular deaths, or the deaths of particular people, in order to learn how to best prevent these deaths.

    • Child & Youth Mortality Review Committee
    • Family Violence Death Review Committee
    • Perinatal & Maternal Mortality Review Committee
    • Perioperative Mortality Review Committee
    • Suicide Mortality Review Committee
  • Pito kōrero me ngā pānui News & events Pito kōrero me ngā pānui
  • Putanga me ngā rauemi Publications & resources Putanga me ngā rauemi
  • Rangitaki Blog Rangitaki
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Home › Our programmes

Hōtaka akorangaOur programmes

Navigation

  • Adverse Events
  • Aged Residential Care
  • Aotearoa Patient Safety Day
  • Building Leadership & Capability
  • Health Quality Intelligence
  • Infection Prevention & Control
  • Medication Safety
  • Mental Health & Addiction Quality Improvement
  • National Trauma Network
  • Patient Deterioration
  • Partners in Care
  • Pressure Injury Prevention
  • Primary Care
  • Reducing Harm from Falls
  • Safe Surgery NZ
  • Other Topics
  • Advance care planning
    • ACP information for consumers
    • ACP information for clinicians
    • talkingCOVID
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  • Mortality Review Committees
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    • Review of the national mortality review function
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  •  MB27618

    Te ako mai i te pōautinitini Adverse Events

    Reporting adverse events (often referred to as incidents) assists health services to manage the risks of clinical care.

    Projects

    • Adverse events learning programme (workshops) ›
    • How to engage with consumers following an adverse event ›
    • Learning from adverse events reports ›
    • Open Book ›
    • Trigger Tools ›
  • ARC 2013 08 16 Coote HQSC 110

    Te tiaki pēperekōutanga ā-whare Aged Residential Care

    The Commission is partnering with the sector to develop and implement an aged residential care quality improvement programme.

    Projects

    • Frailty Care Guides ›
    • Medicines management ›
    • Quality improvement in aged residential care ›
    • Resident deterioration ›
    • Your stories ›
  • Anthony Tonia MegaNav

    Te Rā Haumaru Tūroro o Aotearoa Aotearoa Patient Safety Day

    Aotearoa Patient Safety Day is a commitment to consumers and patients that our health services strive to provide the best and safest care possible, every time.

  • ClinicalLeadershipCarousel

    Hanga kaiārahitanga me ngā pūkenga e tika ana Building Leadership & Capability

    The building leadership and capability programme puts quality and safety at the heart of New Zealand’s health and disability services.

    Projects

    • Clinical leadership ›
    • Ethics guide for health providers conducting quality improvement activities ›
    • Improvement networks ›
    • Improving Together ›
    • Leadership and capability framework 'From knowledge to action' ›
    • Open Forum: International Speaker Series ›
    • Open for leadership awards ›
    • Quality improvement scientific symposium ›
  • hqecarousel MB27502

    Mōhiohio kounga e pā ana ki te hauora Health Quality Intelligence

    This programme establishes baseline measures and indicators which can be used to assess the quality of the health and disability system.

    Projects

    • Atlas of Healthcare Variation ›
    • Data submission ›
    • Health Quality & Safety Indicators ›
    • Open4Results ›
    • Patient experience ›
    • Quality Accounts ›
    • Quality Dashboards ›
    • Quality & Safety Markers ›
    • Subscribed apps ›
  • ipccarousel

    Taupā me te whawhai i te poke Infection Prevention & Control

    Healthcare associated infection is one of the most frequent adverse events in health care worldwide. Up to 10 percent of patients admitted to modern hospitals in the developed world acquire one or more infections.

    Projects

    • Hand hygiene ›
    • Healthcare associated infections ›
    • Outbreak and pandemic management ›
    • Precautions: standard and transmission-based ›
  • medsafetycarousel MB28216

    Haumaru rongoā Medication Safety

    The Medication Safety Programme aims to greatly reduce the number of New Zealanders harmed each year by medication errors in our hospitals, general practices, aged care facilities and across the entire health and disability sector.

    Projects

    • Appropriate prescribing toolkit ›
    • Medicine Reconciliation ›
    • National Medication Chart ›
    • Electronic Medicines Management ›
    • Alerts ›
    • Safe use of opioids ›
    • Safety Signals ›
    • Tall Man lettering ›
    • Other Projects ›
  • IMG 5519 waterfall and ferns

    Whakapai i ngā mahi hauora hinengaro waranga hoki Mental Health & Addiction Quality Improvement

    The Commission is coordinating a national five-year MHA quality improvement programme with a focus on the provision of high-quality care and support for people who experience mental health and addiction issues.

    Projects

    • Mental health and addiction quality improvement facilitator initiative ›
    • Quality in context survey of mental health and addiction ›
    • Regional engagement workshops ›
    • Survey of mental health and addiction consumers, family and whanau experience ›
    • Test sites ›
    • Zero seclusion: Safety and dignity for all ›
  •  MB27807

    Te Hononga Whētuki ā-Motu National Trauma Network

    The Health Quality & Safety Commission is contracted by the Accident Compensation Corporation (ACC) to provide support to the Te Hononga Whētuki ā-Motu | National Trauma Network.

    Projects

    • Collecting and understanding New Zealand trauma patient’s self-reported outcomes ›
    • Māori experiences of rehabilitation from major trauma project ›
    • National critical haemorrhage ›
    • National traumatic brain injury collaboration ›
    • National trauma rehabilitation quality improvement project ›
    • Quality improvement facilitator course ›
  • PatientDeterioration2019 06 07 Coote HQSC 010

    Te māwhenga tūroro Patient Deterioration

    The national patient deterioration programme aims to reduce harm from failures to recognise or respond to acute physical deterioration for all adult inpatients. A maternity early warning system (MEWS) is also being tested.

    Projects

    • Maternity early warning system ›
    • Recognition and response systems ›
    • Patient, family and whānau escalation ›
    • Shared goals of care ›
  • consumerengagementcarousel MB27831

    He hoa tiaki Partners in Care

    Partners in care involves actively engaging consumers in decision making about health and disability services at every level, including governance, planning and policy development.

    Projects

    • Co-design ›
    • Consumer representation ›
    • Health literacy ›
    • Leadership capability ›
  • Around elderly patient in bed

    Taupā i te whara pēhanga Pressure injury prevention

    Pressure injuries are a major cause of preventable harm for patients using health care services. Pressure injuries impact the New Zealand health system by increasing patients’ length of stay, ACC treatment injury claims and care costs. With the right knowledge and care, most pressure injuries can be avoided.

  • primary care carousel

    Te tiaki matua Primary Care

    The primary care programme aims to increase quality improvement capability in primary care and community services, aged residential care and disability services.

    Projects

    • About Whakakotahi ›
    • Whakakotahi 2020 ›
    • Whakakotahi 2019 ›
    • Whakakotahi 2018 ›
    • Whakakotahi 2017 ›
  • Dame-Kate-Falls-Carousel-670x335.jpg

    Whakamāmā i te whakawhara o te hinga Reducing Harm from Falls

    This programme aims to reduce the harm that people can suffer if they fall and hurt themselves - especially older people receiving care, whether in hospital, residential care, or in their own home.

    Projects

    • Analysing and learning from falls events ›
    • ARRC mini-collaborative ›
    • Ask, Assess, Act ›
    • Clinical care standard for hip fracture care ›
    • DHB Assessment Tools and Care Plans ›
    • Australia and New Zealand hip fracture registry ›
    • Patient Information ›
    • Primary and community care ›
    • Falls Prevention: New Zealand module – Releasing Time to Care (The Productive Ward) ›
    • Signalling System ›
    • Vitamin D is essential for good health ›
  • Perioperative-Harm-Carousel-image_MB27639.jpg

    Te poka haumaru Aotearoa Safe Surgery NZ

    This programme aims to improve the quality and safety of health care services provided to patients undergoing surgery in hospital. It focuses on preventing adverse events which can harm patients.

    Projects

    • Preventing VTE ›
    • Surgical teamwork and communication ›
  • othertopicscarousel MB27630

    Kaupapa kē atu Other Topics

    The Commission has further programmes under development to improve the quality and safety of health and disability services.

    Projects

    Projects

    Projects

    Projects

    • About Choosing Wisely ›
    • Resources and recommendations ›
    • Home: COVID-19 resource hub ›
    • Hauora Māori ›
    • Wellbeing ›
    • Leadership ›
    • Health and safety ›
    • Resources for everyday work ›
    • Quality improvement ›
    • International resource centres ›
    • Sharing experiences to learn ›
    • Home: Kaiāwhina workforce action plan ›
    • Background ›
    • Code of Rights ›
    • Health service standards ›
    • Legislation and regulations ›
    • Health literacy, equity, cultural safety and competence ›
    • Quality improvement and consumer safety ›
    • Resources ›
    • National Bowel Screening Programme Review ›
    • Health Equity ›
    • Serious illness conversation guide train-the-trainer ›

Advance care planning

Advance care planning is the process of thinking about, talking about and planning for future health care and end of life care. These sections provide information about ACP for consumers and clinicians.

  • ACP information for consumers

  • ACP information for clinicians

  • talkingCOVID

Mortality Review Committees

Mortality review committees are statutory committees that review particular deaths, or the deaths of particular people, in order to learn how to best prevent these deaths.

  • Child & Youth Mortality Review Committee
  • Family Violence Death Review Committee
  • Perinatal & Maternal Mortality Review Committee
  • Perioperative Mortality Review Committee
  • Suicide Mortality Review Committee

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